Sriya Enterprise is the operator of https://www.sriyacreation.com/. By placing an order through this Website you will be agreeing to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on our service.
Shipping & Payment
We ship through registered and trusted courier partners for orders within India as well as overseas. For shipping timelines, please refer to the product descriptions page for each product.
*Please note that Saturdays, Sundays, and Public Holidays are not set as working days for standard deliveries.
DOMESTIC SHIPPING:
We offer free shipping for all domestic orders.
The deliveries are dispatched to the shipping address recorded at checkout.
INTERNATIONAL SHIPPING:
For international orders, charges are depending on the shipping partners based on volumetric size and weight
The deliveries are dispatched to the shipping address recorded at checkout.
You may refer to our Return & Exchange Policy for more details.
On all international orders, shipping rates will be communicated to the customer prior to dispatch
Our delivery partners will attempt to deliver the package three (3) times before it returned to us. In case it is returned to us after 3 attempts, no refunds will be entertained.
Please refer to our Return & Exchange Policy for more details.
Please ensure the complete shipping address including zip code and a mobile number to ensure hassle-free delivery.
In case of failure to deliver due to incorrect details, no refunds will be entertained. Please refer to our Return & Exchange Policy for more details.
MODES OF PAYMENT:
For Domestic orders, we accept all major debit & credit cards (including Mastercard, Visa & American Express), Net Banking options across major banks as well as recognized Wallet & UPI options.
For all International transactions, we accept major Credit Cards (including Mastercard, Visa & American Express), as well as payments, vide PayPal.
1. General
Subject to stock availability. We try to maintain accurate stock counts on our website but from time to time there may be a stock discrepancy and we will not be able to fulfill all your items at the time of purchase. In this instance, we will fulfill the available products to you, and contact you about whether you would prefer to await the restocking of the back-ordered item or if you would prefer for us to process a refund.
2. Shipping Costs
Shipping costs are calculated during checkout based on the weight, dimensions, and destination of the items in the order. Payment for shipping will be collected with the purchase. This price will be the final price for shipping cost to the customer.
3. Delivery Terms
3.1 Transit Time Domestically
In general, domestic shipments are in transit for 2 – 7 days
3.2 Transit time Internationally
Generally, orders shipped internationally are in transit for 4 – 22 days. This varies greatly depending on the courier you have selected. We are able to offer a more specific estimate when you are choosing your courier at the checkout.
3.3 Dispatch Time
Orders are usually dispatched within 2 business days of payment of the order
3.4 Change Of Delivery Address
For a change of delivery address requests, we are able to change the address at any time before the order has been dispatched.
4. Duties & Taxes
4.1 Sales Tax
Sales tax has already been applied to the price of the goods as displayed on the website
4.2 Import Duties & Taxes
Import duties and taxes for international shipments may be liable to be paid upon arrival in the destination country. This varies by country, and we encourage you to be aware of these potential costs before placing an order with us.
If you refuse to pay duties and taxes upon arrival at your destination country, the goods will be returned to us at the customer’s expense, and the customer will receive a refund for the value of goods paid, minus the cost of the return shipping. The cost of the initial shipping will not be refunded.
7. Cancellations
If you change your mind before you have received your order, we do not accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our return & exchange policy.